- Field
- IT infrastructure and support
- Location
- New York, NY
- Work model
- Hybrid
- Level
- Mid
- Pay
- $150k to $180k
About the role
Develop and maintain technical standards, documentation, diagrams, and runbooks for operational teams. Mentor junior engineers and service desk analysts, sharing knowledge and best practices. Monitor platform health, performance, and capacity; recommend and implement improvements for availability, resilience, and cost optimization.
What they are looking for
- Bachelor's degree in computer science, Information Systems, or equivalent field required.
- 5 to 7 years of experience required.
- Microsoft certifications are highly desirable.
- Extensive hands-on experience administering large enterprise Microsoft 365 tenants, including Intune, Exchange Online, SharePoint/OneDrive, and Entra ID (Azure AD).
- Proven experience building and managing Intune-based endpoint management at scale, including Autopilot, app deployment, and cross-platform device management.
- Strong expertise in Conditional Access, App Protection Policies, and compliance policies for secure hybrid/BYOD access.
- Solid understanding of security and compliance features in Microsoft Defender solutions.
- Proficient in PowerShell scripting and automation for Microsoft 365 and Azure.
- Experience working in a law firm or similarly regulated environment strongly preferred.
- Demonstrated ability to lead complex technical projects, manage stakeholders, and drive outcomes in a global organization.
Everything above is the hiring company’s own words, with the company name taken out. The name, the team, and the interview steps come with the first conversation.