- Field
- Technical sales engineers
- Location
- New Castle, PA
- Work model
- Onsite
- Level
- Mid
- Pay
- $90k to $110k
What you would own
- As a key member of the sales organization, you'll serve as both a technical advisor and trusted partner to customers, helping them understand how the company's capabilities can best support their operations.
- Working closely with the Director of Sales, you'll play a hands-on role in driving business across multiple units while ensuring customer satisfaction from order to delivery.
- Customer Engagement & Sales Growth Partner with customers to understand needs and recommend the right technical solutions.
- Support two core business units while contributing to sales initiatives across other divisions.
- Build strong, lasting relationships by delivering prompt, effective, and knowledgeable service.
- Technical Expertise & Support Review inquiries, establish pricing, and develop process plans for steel ingot and billet production.
- Stay current on steelmaking and downstream processes to serve as a technical resource for customers and sales staff.
- Assist in order planning, scheduling, and product disposition, ensuring smooth execution from inquiry to delivery.
- Operational Excellence Oversee customer orders and deliveries while managing WIP and inventory levels.
- Investigate customer claims in coordination with Metallurgy and drive them to resolution.
- Identify opportunities to improve the sales and customer service process and put ideas into action.
- Leadership & Collaboration Step in to advise and support the Sales Department in the absence of the Director of Sales.
- Work closely with internal teams to ensure the highest standards of service and safety are upheld.
What they are looking for
- Bachelor of Science degree in Engineering required; Metallurgy or Materials Science strongly preferred.
- 3, 5 years of sales or marketing experience in the steel or metals industry is a plus.
- Solid technical foundation with the ability to translate complex processes into customer-focused solutions.
- Excellent communication, collaboration, and problem-solving skills.
- Valid driver's license and ability to travel locally, nationally, and internationally (25, 30%).
What they offer
- You'll enjoy variety in your day, exposure to a wide customer base, and the chance to contribute directly to the company's growth and success.
Everything above is the hiring company’s own words, with the company name taken out. The name, the team, and the interview steps come with the first conversation.