- Field
- Field service
- Location
- Philadelphia, PA
- Work model
- Onsite
- Level
- Mid
- Pay
- On request, ask us
What you would own
- Install, commission, troubleshoot, maintain, and repair CNC metalworking machinery at customer facilities.
- Diagnose and resolve complex electrical, mechanical, hydraulic, pneumatic, and CNC control system issues.
- Perform machine alignments, calibrations, inspections, and precision adjustments to ensure optimal performance.
- Perform preventive maintenance and emergency repairs to minimize customer downtime.
- Support machine installations, startup, testing, and operational verification.
- Train customers on machine operation, preventive maintenance, and troubleshooting best practices.
- Provide technical support and communicate service findings to customers and internal management.
- Maintain accurate service documentation and reports.
- Direct experience with CNC lathes, turning centers, 5-axis CNC machining centers, or closely related metal-cutting machine tools is required.
- Strong electrical and mechanical troubleshooting skills, including reading electrical schematics and mechanical drawings.
- Experience diagnosing and repairing CNC controls, servo motors, drives, spindle assemblies, and related machine components.
- Familiarity with CNC control systems such as Siemens, FANUC, Heidenhain, Mitsubishi, or similar platforms.
- Knowledge of G-code, M-code, machine parameters, and CNC programming fundamentals.
- Experience using precision measuring instruments, electrical testing equipment, and diagnostic tools.
- Strong customer service, communication, and independent problem-solving abilities.
- Ability to travel extensively, 80+%, including overnight and extended assignments.
- Associate degree or technical certification in Electrical Engineering Technology, Mechatronics, Industrial Maintenance, or a related field.
- Experience with 5-axis machining center installation, alignment, calibration, and repair.
- Experience with Siemens or FANUC CNC controls and advanced diagnostics.
- Previous field service experience with a CNC machine tool OEM or authorized distributor.
- Experience supporting high-precision, multi-axis, or automated machining systems.
Everything above is the hiring company’s own words, with the company name taken out. The name, the team, and the interview steps come with the first conversation.