- Field
- Mechanical and design engineering
- Location
- Charleroi, PA
- Work model
- Onsite
- Level
- Mid
- Pay
- $70k to $80k
What you would own
- As a key technical resource for both customers and the sales organization, you will: Develop deep expertise in the company's products, technologies, and applications across industrial markets.
- Partner with sales professionals to understand customer requirements and recommend the right technical solution.
- Translate customer needs into practical, manufacturable system and product solutions.
- Configure standard products and systems to meet application-specific requirements.
- Design customized solutions incorporating internal products as well as third-party technologies.
- Perform engineering calculations and technical analysis to support product selection and recommendations.
- Serve as a primary technical point of contact for customers throughout the sales and implementation process.
- Clearly communicate product capabilities, system functionality, and technical concepts to both technical and non-technical audiences.
- Create application drawings, technical documentation, specifications, and training materials.
- Support system design, testing, verification, installation, programming, commissioning, and startup activities.
- Troubleshoot equipment and systems in the field, over the phone, and through electronic support.
- Provide technical and product training to customers, sales teams, and other stakeholders.
- Test new and existing equipment to verify performance against engineering specifications.
- Help evaluate new products and determine their readiness for field deployment.
- Provide engineering teams with clear feedback regarding product performance, customer requirements, field issues, and potential improvements.
- Participate in the design and development of new products and product enhancements.
- Coordinate outside engineering resources when specialized expertise is required.
- Accompany sales professionals on customer visits and participate in technical presentations and conference calls.
- Support technical responses to RFIs and RFQs.
- Identify additional customer needs and opportunities that could lead to future products, applications, or business growth.
What they are looking for
- If you enjoy figuring out how things work, designing solutions that perform in demanding industrial environments, and seeing your work come to life in the field, this could be an excellent opportunity.
What they offer
- Collaborative, hands-on team environment.
Everything above is the hiring company’s own words, with the company name taken out. The name, the team, and the interview steps come with the first conversation.