- Field
- Field service
- Location
- Louisville, KY
- Work model
- Onsite
- Level
- Mid
- Pay
- On request, ask us
What you would own
- Install new CNC machine tool systems at customer sites, including all options and accessories.
- Perform machine leveling, geometry checks, and final adjustments to ensure peak performance Diagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic, and application-related issues.
- Identify root causes and recommend corrective actions including repair or replacement solutions.
- Provide on-site and remote technical support via phone, email, and other communication channels.
- Support customers, distributors, and internal teams with technical guidance and problem resolution.
- Provide customer training and assist with project coordination as needed.
- Provide service support at trade shows and company events when required.
- Maintain detailed service documentation and reporting.
- Travel extensively (100%) including overnights and occasional weekend travel.
What they are looking for
- Reporting to the CNC Field Service Manager, this position can be based anywhere East of the Mississippi, with preference given to candidates located within an hour of an airport and/or IL, TN, KY, AL, and OH.
Everything above is the hiring company’s own words, with the company name taken out. The name, the team, and the interview steps come with the first conversation.